Sales Service

Everyone in ZTELEC believes the value of brands, which originate from not only excellent products and solutions, but also considerate pre-sales & after-sales technical services. So, we have set up a team with hundreds of technical engineers to resolve a series of problems during project consultation, on-site surveys, sample analysis, program design, installation debugging and maintenance guidance, which can ensure that each link is docking in pace with customers and timely solve customer needs.

Pre-sale service
  • Provide customized services
  • Provide test report
  • Provide 1V1 technical support
Sale service
  • Production process live
  • Live sampling test before leaving the factory
  • Facts and new product transportation information
  • Multi-layer packaging to prevent damage
After sales service
  • Compensation for losses caused by transportation process
  • If there is a problem with the product, it shall be inspected by a third party, and the unqualified product shall be compensated.
  • Provide technical guidance